Frequently Asked Questions

Everything you need to know about your Five By Flynn experience.

How long does shipping take?

Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that sale items are eligible for store credit only.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for our relaxed-fit collections or reaching out to our support team for personalized advice.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible 'Buy Now, Pay Later' options through Afterpay and Klarna.

Are your garments sustainably made?

At Five By Flynn, we prioritize ethical manufacturing and high-quality materials designed to last. We work closely with our suppliers to ensure fair labor practices and are progressively moving toward 100% organic cotton across our entire range.

Can I change or cancel my order?

Orders are processed quickly to ensure fast delivery. If you need to make a change, please contact us within 1 hour of placing your order. Once an order has been dispatched, we are unable to make further modifications.